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Support ending for BlackBerry users

BlackBerry Enterprise Server (BES) support is ending for all of UNT System institutions Aug. 1.

“All campus and System CFO’s and CIO’s have made this decision to reduce costs,” says Michael Di Paolo, associate vice chancellor and UNT System chief information officer.

Currently almost $1,000 annually per BlackBerry is being spent for the server and support.  With only 51 BlackBerry users left on all campuses, continuing the service is not financially realistic. 

An alternative, BlackBerry Internet Service (BIS), is recommended for everyone in the UNT System currently using BES.  BIS connectivity is already included in BlackBerry users’ existing data plans. A tutorial about moving from BES to BIS is located on the website for the Enterprise Messaging and Directory Services Group.

UNT System’s department of IT Shared Services has notified UNT and UNT Health Science Center who at those institutions is using BES.

BlackBerry users are encouraged to contact their voice/data provider to remove their BlackBerry Enterprise Data Plan, as it will not be used after moving to BIS; however, having it remain the same does not affect connectivity via BIS. The recommendation to replace the BlackBerry Enterprise Data plan with a suitable data plan is being made as a cost savings suggestion for individuals.

- Cathy Gonzalez, ITSS Communications, Marketing, and Training Director

Posted on: Tue 06 March 2012

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Faculty and staff members have roles in transforming UNT into a nationally prominent university. Share your ideas on how you can help UNT to own excellence, keep students on track and improve graduation education.

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