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Session to show how employees enhance visitor experience

Bustling crowdFaculty and staff are encouraged to attend a presentation Jan. 16 to learn how they can enhance the visitor experience at UNT.

Jeff Kallay, vice president of consulting for the company TargetX, which provides expertise in building relationships and creating emotional connections with prospective university students, will speak about “It Takes a Campus,” from 1 to 2:30 p.m. and from 3 to 4:30 p.m. at the Life Sciences Complex, Room A17.

Nearly 20,000 visitors come to UNT each year, and the decision to attend UNT can be determined by experiences ranging from the appearance of the campus to interactions with people they meet, said Marty Newman, associate vice president for University Relations, Communications and Marketing.

The meeting fits in with UNT’s four bold goals, especially with Goal 1 - to provide the best undergraduate educational experience in Texas.

For two consecutive years, UNT has admitted its largest and most academically talented freshman classes with SAT scores higher than the Texas and national averages. To ensure that these first-year students find continued success, the university has created a series of initiatives to help them flourish by welcoming them to campus and helping them make connections with peers, faculty and staff.

The Jan. 16 meeting is another way employees – in any job – can give prospective students the best possible experience when they come to campus.

"We all play a part in recruiting students, so we all need to know how to be more effective in that area," Newman said. “Our future depends on it.”

Regularly scheduled campus tours and UNT Preview give prospective enrollees an overview of university operations and academics. The spring UNT Preview, which includes sessions about admissions, financial aid, student activities and areas of study, will be March 2

Eagle Ambassadors, students from varied backgrounds and home towns, regularly conduct campus tours. Tours are designed for high school students and prospective transfer and graduate students. Spanish language tours also are available. The Ambassadors, a department of URCM, learn the history, traditions and strategic plans of the university.

Posted on: Wed 09 January 2013

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