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Information Technology Hotspot: People in the Zone

UNT alumna, English teacher, adjunct faculty, writer, scholar, prolific reader, technophile and Mac aficionado, Jennifer Lee is all that and a bag of chips. She is accomplished and busy. And, to make her absolutely perfect, her heart belongs to a darling 10-pound Havanese. 

Lee also happens to be the director and IT manager of Student Success Technology Services for University Information Technology located in Sage Hall.  

To support to the mission and goals of student success technology initiatives at UNT, Lee designs, plans and implements technology solutions based on functional user needs. In particular, she uses the Salesforce customer relationship management software to help UNT create a 360-degree view of the student experienceRead more about UNT's Salesforce project in this edition of Benchmarks Online.

Hired in 2003, Lee started her career at UNT as an academic advisor in the College of Education where she became interested in computer technology while she had her first involvement in a CRM project. She was the assistant director of academic services at the college for eight years before joining the team in University Information Technology.

Lee received her first bachelor’s degree in education where she majored in teaching of English as a second language at the University of Malaya, Kuala Lumpur, Malaysia. Upon graduation, she worked as an instructional designer and corporate trainer for two years before attending UNT as a non-traditional student. She received her second bachelor’s degree in computer science and went on to complete a master’s degree in computer education and cognitive systems with an emphasis on instructional design. In 2012, Lee completed the Doctor of Philosophy in Learning Technologies. She is certified as an instructional designer, trainer and workplace assessor in competency-based training and education by the Department for Employment Training and Further Education, South Australia, and holds a lifetime K-12 English teaching certification.

"The best part of working in IT is that I am always learning new things. I love all things technology and it is natural that I gravitate toward IT," Lee said. Her favorite part about working at UNT is that there is always room to grow whether it is in an academic or professional capacity.

"My favorite app on my phone is WhatsApp. I have kept in touch with my childhood and college friends, and former colleagues. I have known some of them for more than 30 years. I get daily messages through the app and cannot ask for a better way to stay in touch with the people who I care about," Lee said.

WhatsApp is a proprietary cross-platform, encrypted, instant-messaging client for smartphones. It uses the internet to send text messages, documents, images, video, user location and audio messages to other users using standard cellular mobile numbers. As of February 2016, WhatsApp had a user base of one billion, making it the most popular messaging application. WhatsApp Inc., based in Mountain View, Calif., was acquired by Facebook Inc. on Feb. 19, 2014, for approximately $19.3 billion.

As for her reading tastes, Lee goes paperless all the way using her Kindle Voyage, to help her achieve her lofty and admirable reading goal. She has set out to finish reading all of the literary works on the list of the 100 greatest novels of all time

"My first love always has been literary classics. I was a voracious reader as a kid and I use to speed read my way through a book each day," she said. Lee recently finished "Fahrenheit 451," by Ray Bradbury, "Things Fall Apart," by Chinua Achebe, and "The Rainbow," by D.H. Lawrence.

Currently, she is in the throes of the "Prime of Miss Jean Brodie," by Muriel Spark. You can catch the 1969-movie version starring Maggie Smith, if you prefer.

Editor's note: Hotspot is a feature in Benchmarks Online, UIT's news journal since 1980, that focuses on information technology professionals at UNT who are nominated by a colleague as someone "in the zone" of owning excellence.

-- Monica Scott-Taliaferro, UIT Marketing Specialist

Posted on: Mon 27 June 2016

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