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EagleConnect student email service to be upgraded

Eagle ConnectUNT student e-mail accounts – EagleConnect -- will be upgraded sometime this summer to provide improved functionality and support for new services, which will be available after the upgrades this summer. The upgrade was originally scheduled to start May 19, however, we were recently notified by Microsoft that the upgrade cannot occur until early to midsummer. New schedule information will be communicated as soon as it is available. 

The UNT System department of IT Shared Services anticipates that this change will have little immediate impact for most students.

Student email addresses will remain the same as will the login and password used to access the service.  Students who normally access EagleConnect via the web site or the EagleConnect tab in the portal will be able to continue logging in via those sites with no interruption of service. 

Students who access their EagleConnect email on a mobile device (phone, tablet or laptop) may need to update their email settings once the service has been upgraded.  If a student has set up access to EagleConnect on a phone or in a separate email client (i.e. Windows Outlook or Apple Mail), then the email server settings will need to be changed once the upgrade is complete.  Also, if anyone has bookmarked the current EagleConnect login URL in a web browser, the bookmark will need to be modified using the new login URL that will be linked on the site.

Since May of 2009, UNT student email accounts have run on Microsoft's Live@edu service. Microsoft is moving these accounts to its Office365 service. Initially, the new site will provide only the email service.  Students who use Skydrive or the Office web applications will still be able to access those via the Skydrive link on the page.  Microsoft has announced that a Skydrive Professional service and the Office web applications will be available on Office365 sometime in June.  Once these new services are available, detailed documentation will be published via the web page.

For the latest information regarding the upgrade:

Contact the UIT Helpdesk at 940-565-2324 or

- Cathy Gonzalez, IT Shared Services

Posted on: Wed 01 May 2013

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